A few helpful answers

Before the
conversation.

The details matter. Here are straightforward answers about the proposed AURA experience and the RESERVD enquiry process.

Your questions

Clear answers, always.

What is RESERVD?

RESERVD is an independent experience-curation brand. We bring exceptional occasions, thoughtful hospitality, travel and personal concierge service together around a complete guest experience.

What is AURA Ahmedabad?

AURA Ahmedabad is the first flagship RESERVD experience, proposed around the Diljit Dosanjh RuPay AURA India Tour. The concert is listed for 21 November 2026 at Narendra Modi Stadium; event details and all package arrangements remain subject to confirmation.

Is RESERVD an official event or hospitality partner?

No official affiliation, partnership, sponsorship or endorsement is implied. RESERVD is not the event organiser, artist, promoter or official event ticketing service.

What does the proposed experience include?

The current planning framework includes two nights of accommodation for a three-day stay from 20–22 November 2026, concert access in a specified category, dining, transfers, a curated Ahmedabad experience and concierge. Each proposed inclusion is subject to supplier availability and must appear in your written proposal to be included.

Is concert access included?

Concert access is included only when it is stated in your confirmed RESERVD package. The ticket category is as specified in the written proposal. Unconfirmed VIP or organiser benefits are not promised.

Which hotel will I stay at?

The current plan names Hotel Royal Highness in Ahmedabad. The property, room category, availability, facilities and meal arrangements all require confirmation in your written proposal.

How many nights is the proposed stay?

The proposed stay is three days and two nights, from 20 November check-in to 22 November check-out 2026. Dates and accommodation need to be confirmed for your individual proposal.

Can I enquire without return flights?

Yes. The experience-only option does not require you to request flights. You can tell us whether you are arranging your own travel or would like travel guidance.

Can two friends request the For Two option?

Yes. “For Two” describes the party size, not your relationship. Friends, couples and other pairs are welcome to enquire.

Can families or larger groups enquire?

Yes. For three or more guests, request a private quotation. Group pricing depends on rooms, occupancy, flights, transport, event access and individual requirements.

Can I select the airline or flight?

You can share your preferences with concierge. Any available airline, flight schedule, baggage allowance, seat selection and change conditions are subject to airline availability and fare rules.

Can I upgrade my flight?

Flight upgrades are not included unless your written proposal says otherwise. Availability and any additional fare or fees depend on the airline.

What happens after I submit an enquiry?

The concierge team will review your request and contact you to discuss your plans. You will receive specific arrangements, availability and pricing for review before making any commitment.

When is my booking confirmed?

An enquiry is not a booking. A reservation is confirmed only after the specific availability, proposal, required payment and relevant documentation have been confirmed in writing.

How does payment work?

No payment is taken through the enquiry form. If a proposal is available, applicable payment methods, amounts, deadlines, taxes and fees will be provided before you proceed.

What is the cancellation policy?

Cancellation and refund terms depend on the specific hotel, airline, event ticket, supplier, payment and service-fee conditions in your written proposal. See the draft refund and cancellation policy; it must be reviewed before bookings or payments are accepted.

Are tickets transferable or refundable?

Ticket transferability and refunds are governed by the applicable event organiser and ticketing terms. Please review the rules provided with your confirmed package.

What if the event is postponed or cancelled?

Available options depend on the event organiser and ticket provider. Accommodation, travel and other components are subject to their respective supplier terms. RESERVD will communicate material changes to confirmed guests.

Can I extend my hotel stay?

You can ask concierge about additional nights. Any extension depends on hotel availability, its terms and the price quoted to you.

Can I request special meals?

Please share vegetarian, Jain, vegan or other dietary requirements in your enquiry. Meal availability and arrangements must be confirmed by the applicable supplier.

Is alcohol included?

Alcohol, minibar and room service are not included unless they are explicitly listed in your written proposal.

Are airport transfers included?

Airport transfers are included only when expressly stated in your confirmed package. The proposed arrangements may depend on the selected travel option and supplier availability.

Reserved for extraordinary

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